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1. Information needed for all Animal Complaints

The Code Enforcement Officer and City Attorney need basic information from citizens in dealing with reports of animals at large, vicious animals, and other nuisances that can arise such as excessive animal noises, pooping in neighbors yards ect.  

Information that is needed is as follows:

• Reporting Party - name,  address, phone number
• Animal Information - as much as can be provided
• Incident Information - when, what, where
• Animal Owner's Information - name, address
• Pictures are very beneficial
• Reporting Party must be willing to testify in Municipal Court

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1. Tall Grass and Weeds

City Code regulates uncontrolled growth of grass and weeds on private property and the right-of-way adjoining it.  Notices will be issued for growth above 12 inches on lots with a structure and 18 inches on vacant lots.  Kansas Statute provides that repeat violations within the same year do not require additional notice to the owner which allows cities to cut grass and weeds at the property owner's expense without further notice.

2. Inoperable Vehicles

Motor vehicles are considered a nuisance when not properly registered and tagged, parked in violation to city ordinance, incapable of moving under its own power, junked, wrecked, or other inoperable condition.  Multiple conditions can raise the presumption that a vehicle is junked, wrecked or inoperable including the following: absence of a current registration plate upon the vehicle, placement on jacks, blocks or other supports and the absence of one or multiple parts that are necessary for the lawful street operation of the vehicle.

3. Trees and shrubs on private property

Property owners are responsible for trimming any tree branches encroaching the abutting right-of way in a manner which promotes safe and healthy trees and shrubs.  Additionally, property owners are responsible maintaining or removing any tree or shrub on private property that is a nuisance, is diseased, or in any other way endangers the public health and safety.  

4. Trash and Debris

Accumulation of rubbish such as vehicle parts, open or closed containers of engine or transmission oil, appliances, discarded furniture and household items, trash, limbs and piles of yard waste not under active composting cannot be stored outdoors and must be properly disposed of.

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1. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

2. Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

3. How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

4. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
• To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.?Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

5. What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your:

• Name
• E-mail address
• Mailing address
• Phone number
• Credit card information
• Social security number

You may, however, visit our site anonymously.

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1. Can roof drains and sump pumps be connected to the sanitary sewer?

No. Roof drains and sump pumps must be discharged over the ground or into the storm sewer system. Storm water infiltration and other unmetered waters discharged into the sanitary sewer system increase the overall treatment costs.

2. Do you give tours of the wastewater treatment plant?

Yes. We encourage individuals and groups take a tour of our facilities. We believe that you will find it extremely educational. Call 738-3821 to set up a tour of the plant.

3. How big is the sanitary sewer system?

There is approximately 65 miles of sewer main, over 600 manholes and 9 sewer lift stations.

4. How do I tell if a sewer backup is my problem or the City’s?

The City's Sewer Collections crew will readily answer such inquiries. Contact the Distribution / Maintenance Department at 785-738-3781 from 8 a.m. to 5 p.m. or the 24-hour emergency number at 785-738-5121. Sewer maintenance personnel will be dispatched to the location. If a problem is found in the City's sewer, it will be corrected. However, if the problem is not city related, you will be notified and a plumber should be contacted.

5. How do you know that water discharged from the treatment plant is safe?

We send sampling results to Kansas Department of Health and Environment each month as required by our National Pollution Discharge Elimination System Permit No. KS0021903, and Kansas Water Pollution Control Permit No. M-SO05-IO01.

6. How much wastewater is treated on a daily basis?

The average daily flow is 350,000 gallons.

The normal holding capacity of the wastewater treatment plant is 1.2 million gallons. However, it is capable of successfully treating 2.2 million gallons in emergency situations. Only wastewater that goes into the sanitary sewer system goes to the treatment plant. Rainwater that goes into the storm sewers is discharged directly to the river without being treated.

7. Is all of the wastewater returned to the Solomon River?

No. In the summer months, some of the water is diverted to the Beloit Country Club, where it is used to water the golf course.

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1. Do you give tours of the water treatment plant?

Yes. We encourage individuals and groups take a tour of our facilities. We believe that you will find it extremely educational.

2. Does the City add Fluoride to the water?

No. However, there are small amounts of naturally occurring Fluoride in the City's water.

3. How big is the water distribution system?

There is approximately 60 miles of water main in the system.

4. How many gallons of water are in the water towers?

• The large tower, located at the sports complex, holds 500,000 gallons.
• The small tower, located at 6^th and Campbell, holds 210,000 gallons.
• There is also an underground storage tank, located at the water plant, which holds 500,000 gallons.

5. How many gallons of water does Beloit use per day?

The water treatment plant is capable of producing 1.5 million gallons per day.

• Average usage winter months: 350,000 gallons per day.
• Average usage summer months: 900,000 gallons per day.

In addition to supplying water to the residents of Beloit, the City is the water purveyor for Mitchell County Rural Water District Number 1.

6. My water is rusty, yellow, blue, green, pink, purple, smells bad, tastes funny. Have you had any other reports like this?

Anytime there is a concern about the quality of the water being delivered to your home or business, please call us. To report any problems or concerns please contact the Water Treatment Plant at 785-738-2275 from 8 a.m. to 5 p.m. or the 24-hour emergency number at 785-738-5121.

7. What is the Hardness of my water?

The average hardness is 100 milligrams per liter (mg/l) or 6 grains per gallon.

Hardness is the measure of the Calcium and Magnesium content of the water. The term was coined from the fact that it is "hard to make soap suds" in this type of water. The water treatment plant utilizes a traditional Lime-Soda Ash softening process to greatly reduce the hardness of the City's potable water.

8. What is the source of Beloit’s water?

Beloit diverts its water from the Solomon River. The City's intake pumps are located at the "dam" in Chautauqua Park.

9. Why are the fire hydrants different colors?

Fire hydrants are color coded based on the gallons per minute of flow they provide. That information is critical to the Fire Department as they battle fires.